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Exam Code: ITILExam Name: ITIL V3 Foundation
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ITIL Practice Exam Total Q&A: 515 Questions and Answers
Last Update: 09-23,2016
ITIL Exam Dumps Detail: ITIL Practice Exam
NO.1 Which of the following BEST describes partners'in the phrase people, processes, products and
partners"?
A. Suppliers, manufacturers and vendors
B. Internal departments
C. Customers
D. The facilities management function
Answer: A
ITIL Test Answers
NO.2 Which of the following are reasons why ITILis successful?
1.ITIL is vendor neutral
2.It does not prescribe actions
3.ITIL represents best practice
A. All of the above
B. 1 and 3 only
C. 1 and 2 only
D. 2 and 3 only
Answer: A
ITIL Study Materials
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EXIN. Internationally recognized ICT certificates
Why is certification important?
Surgeons, teachers, lawyers and dentists: all professions that require stringent certification programs. Since ICT has become so important to organizations ICT professionals should be included in this list. EXIN strongly believes they belong in there.
Organizations that invest in the training of their personnel increase their human capital and have lower employee turnover. A certificate validates their skills and increases their career opportunities. Certified employees operate more efficiently and provide better customer service. One more benefit is considerable savings as organizations have competent personnel at hand and do not need to hire in expensive specialists.
What can be said of all EXIN certified professionals is that an EXIN certificate enhances their reputation. It is the international standard and therefore the best way to show their qualities.
The people factor
Traditional ICT is disappearing. Now it's all about Information Management and Business Process Management. A lot more people are involved in ICT than technicians alone. Information Management is no longer the sole responsibility of ICT professionals; people throughout the organization are involved in monitoring and managing information. This demands new knowledge and skills, applicable across many roles.