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Microsoft Dynamics CRM Application

Apply sales management concepts (10–15%)

Manage leads and opportunities (10–15%)?

Process sales (10–15%)

Analyze reports and sales (10–15%)

Apply service management (10–15%)

Manage service cases (10–15%)??

Manage contracts and entitlements (10–15%)

Work with service scheduling (10–15%)??

Analyze and report on service management (5–10%)

Who should take this exam?

This exam is intended for individuals who plan to implement, use, maintain, or support Microsoft Dynamics CRM 2015 Sales and Customer Service applications in their organizations. This audience typically includes sales operations managers, customer service managers, service schedulers, administrators, office managers, executives, and consultants who want to demonstrate a foundational understanding of the application functionality.

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Exam Code: 70-696
Exam Name: Managing Enterprise Devices and Apps
One year free update, No help, Full refund!
70-696 Real Exams Total Q&A: 86 Questions and Answers
Last Update: 2016-10-31

70-696 Practice Questions Detail: 70-696 Real Exams

Exam Code: MB2-704
Exam Name: Microsoft Dynamics CRM Application
One year free update, No help, Full refund!
MB2-704 Study Materials Total Q&A: 89 Questions and Answers
Last Update: 2016-10-31

MB2-704 Exam Cram Detail: MB2-704 Study Materials

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