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NO.1 Which of the following are standard CRM Web Channel scenarios?
Note: There are 2 correct answers to this question.
A. Business to Employee (B2E)
B. Business to Consumer (B2C)
C. Business to Business (B2B)
D. Business to Partner (B2P)
Answer: B,C
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NO.2 You want to gather information from your customers.
Which option within SAP CRM supports this requirement?
A. Survey tool
B. CRM Web Channel
C. E-mail Response Management System
D. Partner Channel Management
Answer: A
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Exam Code: C_TCRM20_72Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
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Exam Code: C-TADM51-74Exam Name: SAP Certified Technology Associate-System Administration (Oracle DB) with SAP NetWeaver 7.4
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Exam Code: C-TCRM20-72Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2
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C-TCRM20-72 Valid Exam Camp Questions Total Q&A: 80 Questions and Answers
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